Impact stories

Use the filters to search our impact story library for examples of businesses gaining benefits from creating a positive impact.

Aviva plc is a British multinational insurance company headquartered in London. It is the largest general insurer, and a leading life and pensions provider, in the UK and has a...

Published: January 2018
Starbucks employee makes a coffee

Coffee retailer Starbucks stores primarily operate in large cities where they found their employees were struggling with high living costs. To help address this Starbucks...

Published: January 2018
Categories: Fair pay & benefits
Woman postal workers at work at Royal Mail
After a company survey revealed a lack of confidence amongst female employees preventing them from seeking new responsibilities, Royal Mail decided to try and help frontline...
Published: January 2018
Categories: Skills & development
Greggs croissants baking

Greggs found that staff were reluctant to apply for promotion because of the formal interview process. To address this the bakery chain created trial promotions so staff could...

Published: January 2018
Categories: Skills & development
Close up of two pairs of hands belonging to Greggs' employees

Greggs identified issues with working hours as a key motivator for employees leaving the business, so the bakery chain introduced employee ‘health checks’, to gain a better...

Published: January 2018
Categories: Security & structure
Exterior of a Hobbs store

When looking to reduce levels of staff turnover and its subsequent impacts, women's clothes retailer Hobbs identified underemployment and pay as key issues. As a result the...

Published: January 2018
Categories: Skills & development
Cute puppy sitting in a bowl

65% of Pets at Home's workforce are women, but the company was experiencing high attrition rates among these employees. After identifying that a lack of flexibility in...

Published: January 2018
Categories: Skills & development
Adnams staff at work behind a bar

In 2015 brewer, hotelier and wine merchant Adnams took the decision to get rid of zero-hour contracts and move its employees onto fixed contracts with a minimum number of...

Published: January 2018
Categories: Security & structure
Oliver Bonas jumpers and tops hanging on clothes rail

High street retailer Oliver Bonas introduced the Living Wage in September 2015. In the following six months staff retention increased, there was a small decline in sickness and...

Published: January 2018
Categories: Fair pay & benefits
An insect on a flower

Thames Water owns nearly 7000 different sites which help us deliver essential water and wastewater services to our customers. We wanted to understand the possible consequences...

Published: January 2018
Landmarc logo

Landmarc Support Services has been employing ex-service personnel since the company was founded in 2003.

Published: December 2017
Farmland

Healthy ecosystems are vital to ensuring clean and safe water, nutrient rich, stable soil for farmers and for the long-term health of indigenous wildlife and biodiversity. All...

Published: December 2017
Water

As a result of climate change, population growth and increased urbanisation, cities across the UK increasingly face flooding, drought, water pollution and health problems...

Published: December 2017

Anglian Water, our 2017 Responsible Business of the Year, likes to think local but scale up programmes for far reaching impact. It achieves this by building long-term...

Published: July 2017
Business in the Community logo

Rural African communities continue to benefit from SunnyMoney’s unique model that brings clean and affordable light to the masses, helping to eradicate dirty kerosene lamps...

Published: July 2017
Business in the Community logo

What if we could harness people’s intellectual capital, instead of replacing them with automation?

Published: July 2017
Business in the Community logo

Why Cisco spends $3.5m a year to maintain a dedicated disaster relief team

Published: July 2017

Esh Group offers free toolkits for local schools to stimulate interest in STEM among girls – and safeguard its industry against skills shortages in the future.

Published: July 2017
Business in the Community logo

Barclays’ opens door for older-generation to make the most of apprenticeships

Published: July 2017
Business in the Community logo

Dragon LNG has taken community engagement to another level by servicing the real education needs of young people across Pembrokeshire.

Published: July 2017

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