Ecclesiastical Insurance: CommunityMark Reaccredition Case Study

Societal Impacts
  • 40% of Ecclesiastical's employees volunteered in 2015, above best practice benchmarks. 5-10% of this volunteering is in some way skills-based.
  • The company has changed its fundraising matching policy, to match 100% (up from 50%), of any fundraising for any charity. As a result its total matching has increased to £30,000 for 2015.
  • It achieved Living Wage status in 2015.
  • It has supported long-term preservation of heritage through the sponsorship of students completing the Sustainable Heritage degree at University College London and a stonemasonry apprenticeship scheme run by the Cathedrals Workshop Fellowship.
  • It supports education of young people about financial services and improving employability through participation in BITC’s Business Class programme.

Specialist insurer Ecclesiastical, a commercial organisation with a charitable purpose, has embedded its community investment strategy within the organisation’s work. It has achieved high levels of staff engagement, supporting support a culture of responsibility and engagement in-line with its business strategy.

By putting people and community at the heart of everything it does, Ecclesiastical has succeeded in being reaccredited with the CommunityMark.

The breadth and depth of its engagement and partnerships with other stakeholders is positively delivering mutually beneficial outcomes for Ecclesiastical and the organisations it works with.

Ecclesiastical Insurance’s community investment vision is to become the most trusted and ethical specialist financial services groups.  One element of this is its charitable giving, of £50million over three years. The business formalised this in its new corporate responsibility strategy, the Great Giving Programme, in 2015.

Ecclesiastical's three main community focus areas are

  • Engaging with its communities, encapsulating its direct community investment activity, guiding how it structures its programme of giving to ensure it is focused and impactful. Through this activity, Ecclesiastical has strengthened employee engagement in giving by enabling employees to give their grant to any charitable cause, and doubling it if they volunteered for that cause.
  • Promoting ethics in financial services; this draws together several aspects of Ecclesiastical’s performance and behaviour as an ethical business in the financial services sector.
  • Playing a leading role in the protection and preservation of UK Heritage, creating strong networks and partnerships and debating and raising the profile of key issues.
Business Impacts
  • 80% of its staff believe Ecclesiastical is a socially responsible employer.
  • 85% of Ecclesiastical’s partners trust it to do the right thing by their customers – a 15% increase on 2013. This compares to 50% of partners believing the financial services industry as a whole will do the right thing.
  • Ecclesiastical has maintained its position as the leading heritage insurer for three consecutive years.